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Microbusiness using under 100,000 kWh for Power

Microbusiness using under 293,000 kWh for Gas
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Credit Controller

About Us

Corona Energy is a leading independent energy supplier with over 20 years’ experience servicing UK businesses. We currently supply 14% of the industrial and commercial gas market with around 13,000 customers and have over 85,000 meters in our capable hands. Our awards reflect the great work we do in developing our people and providing
first class customer service and we are very proud to have held the Investors in People Gold award for the last 4 years. With the vast majority of our employees rating us as good or excellent to work for – what are you waiting for? Join our team today!

What does the job entail?

The Credit Controller will join a fast paced and target driven team maintaining a portfolio of SME, Key Accounts and Governmental customers via telephone, email and customer meetings. This is an exciting opportunity for someone who is looking for a role where you can take ownership, implement efficiencies and drive change in a working environment of continuous improvement, offering an excellent customer experience at all times.

Duties & Responsibilities:

  • Managing the invoice queries for your portfolio, liaising with internal and external stakeholders to ensure a speedy resolution
  • Meet or exceed aging, call and DSO targets
  • Regular and proactive contact by telephone, letter, and e-mail
  • Use Excel daily to generate statements and reports
  • Drive relationships with internal and external stakeholders
  • Analyse and prepare data for regular conference calls and the occasional customer meeting
  • Prepare for and present to senior management at weekly debt meetings
  • Work with our Technical Leads on reconciling complex customer accounts
  • Any other duties as defined by management

Skills & Experience:

  • Ideally over 4 years’ experience in credit control
  • Previous experience working in a target driven environment
  • Confident in proposing changes and improvements to existing procedures
  • Previous experience working with difficult situations on the telephone
  • A high degree of numeracy and literacy
  • Be able to prioritise workload efficiently
  • Excellent communication skills
  • Thrives in a high pressured and supportive team environment
  • Can do and proactive attitude
  • Excellent knowledge of Microsoft Word, Microsoft Excel (including VLOOKUP’s)
  • Knowledge of either the gas or electricity industry desirable but not essential

Equal Opportunities:

  • Able to demonstrate commitment to equal opportunities through their previous work experiences

What do you get in return?

  • Enhanced annual leave options
  • If your birthday falls on a working day you are entitled to have the day off
  • Profit share
  • Free breakfast everyday
  • Fresh fruit delivered Monday – Thursday
  • Pension Scheme auto-enrolment
  • Private Medical Insurance
  • Life insurance 4 times your annual salary from first day of employment
  • Childcare vouchers
  • Eye care scheme

Applicants privacy:

Interested?

Apply now.

Our teams here at Corona Energy are working safely from home to ensure we continue to provide a high standard of customer care. We are not experiencing any disruption to our services; please continue to contact us in the usual way.

For the latest updates on your energy needs during this time, take a look at our Covid-19 FAQs here.

Stay safe and follow government advice to protect our NHS.

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